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Troubleshooting

Field SW support engineer–Scanner (3009171)
台南市新市區
其他半導體相關
軟體工程師
面議(經常性薪資4萬含以上)

1.Technical Skills: • Knowledge of C++, Visual Studio programming and PLC programming • Knowledge of relevant SEMI standards (e.g. SECS/GEMS) 2.Field Experience: • Ability to work in dynamic environments, including on-site installations, testing, or support. • Experience interfacing directly with customers to gather requirements and provide technical solutions.

Customer Support Engineer-Coater (3009169)
新竹縣竹北市
其他半導體相關
客服工程師
面議(經常性薪資4萬含以上)

1. Field support to all customers in the Northern part of Taiwan. 2. The field support is to support systems or machines of products. Main task is related to hardware but might involve software troubleshooting in some occasions. 3. On a rotary basis, job holder is required for on-call duty. 4. Obligate to learn new products through daily work and training events; is required to attend training events upon arrangement. 5. Required to participate in customer service meetings, maintain positive relationship with customer contacts. 6. Writes reports on time for the purpose of administration, service events, technical data and improvement. 7. Proactively takes ownership on resolving service problems. 8. Assisting in application and sales to promote products toward customers. 9. Other service which management assign to him.

(Senior) Application Manager (3008900)
新竹縣竹北市
其他半導體相關
半導體工程研發主管
面議(經常性薪資4萬含以上)

- Master’s degree in Engineering related field or Material Science. - Minimum 6 years of experience in semiconductor lithography and bonding processes. - Minimum 3 years of team management experience. - Strong problem-solving skills, with the ability to troubleshoot technical issues in semiconductor processing. - Excellent communication and interpersonal skills to effectively interact with customers and cross-functional teams. - Fluent in English; knowledge of Mandarin is an advantage.

Service Manager (3008898)
新竹縣竹北市
其他半導體相關
技術支援主管
面議(經常性薪資4萬含以上)

- Bachelor's degree or Master degree in Engineering field. - Minimum of 5 years of service or technical support experience, preferably within the semiconductor or high-tech equipment industry. - Minimum of 2 years service management proved experience - Strong technical knowledge of semiconductor lithography and bonding processes and equipment. - Proven experience in customer service management and troubleshooting complex technical issues. - Excellent communication and leadership skills, with the ability to lead a team and engage effectively with customers. - Fluent in English and Mandarin, with strong documentation and reporting skills.

Customer Support Engineer-Scanner(新竹) (3008896)
新竹縣竹北市
其他半導體相關
客服工程師
面議(經常性薪資4萬含以上)

1. Field support to all customers in the Hsinchu part of Taiwan. 2. The field support is to support systems or machines of products. Main task is related to hardware but might involve software troubleshooting in some occasions. 3. On a rotary basis, job holder is required for on-call duty. 4. Obligate to learn new products through daily work and training events; is required to attend training events upon arrangement. 5. Required to participate in customer service meetings, maintain positive relationship with customer contacts. 6. Writes reports on time for the purpose of administration, service events, technical data and improvement. 7. Proactively takes ownership on resolving service problems. 8. Assisting in application and sales to promote products toward customers. 9. Other service which management assign to him.

Customer Support Engineer-Bonder(新竹) (3008895)
新竹縣竹北市
其他半導體相關
半導體設備工程師
面議(經常性薪資4萬含以上)

1. Field support to all customers in the Northern part of Taiwan. 2. The field support is to support systems or machines of products. Main task is related to hardware but might involve software troubleshooting in some occasions. 3. On a rotary basis, job holder is required for on-call duty. 4. Obligate to learn new products through daily work and training events; is required to attend training events upon arrangement. 5. Required to participate in customer service meetings, maintain positive relationship with customer contacts. 6. Writes reports on time for the purpose of administration, service events, technical data and improvement. 7. Proactively takes ownership on resolving service problems. 8. Assisting in application and sales to promote products toward customers. 9. Other service which management assign to him.